Some of our government officials
and employees have neglected their oath of public service at the time of their
appointment in the government and have stained their integrity for public trust
by engaging in activities that create a conflict of interest.
A picture of a government officer
playing solitaire in her desktop while there is a queue of people waiting to be
served outside of her office has become viral lately in social media.
This is a frustrating scenario
for the people patiently waiting outside of the government-officer’s window.
These people may have to come early and endure a long time of waiting unaware
that the officer who should be dealing with their transactions is busy with her
recreational activity and not doing her duty as a public officer by serving
government’s people above her personal interest. I also did experience the same
scenario when I was applying for a replacement of a government identification
card (ID) and then the personnel at that government office said that they
cannot process my request because it was already their lunch time and I should
go back by 1PM for the ID replacement. Ha? It was only 11AM? Lunch time should
be at 12 noon. Surprisingly, when I came back at this office by 1PM, the said
government personnel was at his siesta time. This made me sick of the
realization that some of government employees are not serious in doing public
service because they are not mindful of the promise of “public office is a
public trustEand that they are paid to do so.
Section 1 of Article XI-
Accountability of Public Officers states that:
“Public office is a public trust.
Public officers and employees must, at all times, be accountable to the people,
serve them with outmost responsibility, integrity, loyalty, and efficiency; act
with patriotism and justice, and lead modest lives."
The above accountability
statement should be kept in mind at the time a government employee receives his
letter of appointment to office and he/she should take an oath to be
accountable to the people of the government and whenever he/she committed an
act violating the statement of accountability creates a scenario of conflict of
interest between the interest of the government against the vested interest of
the government employee. Conflict of interest arises when an employee in a
certain job have an interest that might motivate them to do that job in a way
that may not be in the best interests of the firm (Velasquez, 2006).
In addition, Section 4-Norms of
Public officials and employees of Republic Act No. 6713 declares that every
public official and employee shall observe the following as standards of
personal conduct in the discharge and execution of official duties:
(a) Commitment to public
interest. - Public officials and employees shall always uphold the public
interest over and above personal interest. All government resources and powers
of their respective offices must be employed and used efficiently, effectively,
honestly and economically, particularly to avoid wastage in public funds and
revenues.
(b) Professionalism. - Public
officials and employees shall perform and discharge their duties with the
highest degree of excellence, professionalism, intelligence and skill. They
shall enter public service with utmost devotion and dedication to duty. They
shall endeavor to discourage wrong perceptions of their roles as dispensers or
peddlers of undue patronage.
(c) Justness and sincerity. -
Public officials and employees shall remain true to the people at all times.
They must act with justness and sincerity and shall not discriminate against
anyone, especially the poor and the underprivileged. They shall at all times
respect the rights of others, and shall refrain from doing acts contrary to
law, good morals, good customs, public policy, public order, public safety and
public interest. They shall not dispense or extend undue favors on account of
their office to their relatives whether by consanguinity or affinity except
with respect to appointments of such relatives to positions considered strictly
confidential or as members of their personal staff whose terms are coterminous
with theirs.
(d) Political neutrality. -
Public officials and employees shall provide service to everyone without unfair
discrimination and regardless of party affiliation or preference.
(e) Responsiveness to the public.
- Public officials and employees shall extend prompt, courteous, and adequate
service to the public. Unless otherwise provided by law or when required by the
public interest, public officials and employees shall provide information of
their policies and procedures in clear and understandable language, ensure
openness of information, public consultations and hearings whenever
appropriate, encourage suggestions, simplify and systematize policy, rules and
procedures, avoid red tape and develop an understanding and appreciation of the
socio-economic conditions prevailing in the country, especially in the
depressed rural and urban areas.
So why those government officers
and employees still afford to do such acts that contradict their public duty
and still continue to prioritize their personal interest against public
interest? Perhaps there is really a lack of commitment for public service among
those people and they thought that such practice is acceptable in our society
because people tolerate it and do not implement sanctions to stop such acts. I
think our country could have been a better place to live, when every government
officers and employees could see the impact of their work and adhere to their
oath of public service and work ethics.
You're right. We tolerate too much. Let us make it a point to speak out against bad service, and to commend those who render good service!
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